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Planning a Yearly Digital Budget for a Small Company

By CodexierPublished 6 min read

In a small company, digital costs rarely arrive as one decision: a card payment here, an annual renewal there, an invoice from whoever built the website. This guide shows how to put them on one page, separate what keeps the lights on from what moves the business forward, and review it all four times a year.

Why a digital budget is worth an afternoon

Recurring costs you already have

Start with what is already leaving the account. Export twelve months of card and bank transactions, or ask your accountant for a list from Fortnox or Visma filtered on software, telecom and IT suppliers. Then sort every line into one of these groups:

  • Identity and communication: domain names, business email, Microsoft 365 or Google Workspace, phone and telephony services.
  • Money and admin: accounting software, payroll, invoicing, e-signing, Swish for business and card terminals.
  • Sales and customers: CRM, booking system, newsletter tool, chat or AI assistant, review tools.
  • Web and shop: hosting, website builder or CMS licences, premium plugins or themes, Shopify or WooCommerce apps, payment provider fees.
  • Security and continuity: backups, password manager, antivirus or device management, SSL where it is not included.
  • People: freelancers, agency retainers, support agreements and maintenance plans.

For each line, write down four things: who owns it internally, when it renews, whether it is billed monthly or yearly, and what breaks if you cancel it. The last column is the one that turns a list of costs into a decision tool.

Licences and subscriptions

Licences are where most small companies find money without cutting anything useful. The typical pattern is paying per seat for people who left, paying for two tools that do the same job, or staying on a plan tier you needed during one busy season.

Question to askWhat it usually revealsTypical action
Who logged in during the last 90 days?Seats for former staff or occasional usersRemove seats, share a read-only login where the licence allows it
Do two tools overlap?A CRM and a newsletter tool that both hold contactsPick one system of record, integrate or cancel the other
Who owns the account?A personal email or a former employee as adminMove ownership to a company address before it becomes a lock-out

Hosting, domains and upkeep

This is the part of the budget that keeps what you already own working. Hosting and domains are small, predictable lines. Upkeep is the line most companies leave at zero, and it is the one that decides whether your website is still safe and fast in two years. Our guide to web hosting costs explains the hosting side in detail.

ItemCost driverRisk if left unbudgeted
Domain namesNumber of domains and endings you protectExpired domain takes website and email down
HostingTraffic, shop or not, managed versus self-managedSlow site, no support when it breaks
Software updatesNumber of plugins, apps and integrationsSecurity holes, broken features after an update
Backups and restore testsHow much changes daily, how fast you must recoverBackups that exist but cannot be restored

A fixed monthly plan turns upkeep from a surprise into a line item. That is what our monthly maintenance package is for; what a maintenance plan should include lists what to check in any supplier's offer, ours included.

Room for improvement projects

Once running costs and upkeep are covered, what remains is the room for projects: a new website, online booking, an integration between the webshop and Fortnox, an AI assistant for incoming questions. Plan them with this method:

  1. Write down the business problem, not the tool. For example: we lose booking calls after 17:00.
  2. Estimate what the problem costs today in hours, lost sales or errors, in your own numbers.
  3. Get a fixed price or a narrow range for the smallest version that solves it.
  4. Add the new running cost the project creates, because every project becomes a line in next year's budget.
  5. Rank the projects by value against total first-year cost and fund the top one or two.

The decision rule: fund upkeep first, then one project at a time, and only start a project when its running cost is also covered for the next twelve months. Our published prices make the one-off side easy to plan; ask your accountant whether a larger purchase is expensed directly or capitalised.

Reviewing the budget each quarter

  • Compare actual spend against the list and add anything new that appeared on the card.
  • Check renewals coming up in the next quarter and decide on each one before it renews.
  • Remove seats and tools that nobody used.
  • Review the running project: on budget, on time, and is the expected benefit showing up?

When you do not need outside help: if your company runs on a handful of tools, a simple website and no integrations, a spreadsheet and one hour a quarter is enough. You do not need an agency, and you should not buy a maintenance plan for a site that changes twice a year and has almost no plugins. Outside help pays off when the website or shop is a real sales channel, when several systems must talk to each other, or when nobody internally has time to own the list. If that is you, book a short call and bring your list.

Frequently asked questions

How much should a small company spend on digital tools per year?

There is no honest universal figure: a consultancy with five laptops and a webshop integrated with Fortnox and a warehouse live in different worlds. Start from your own list of recurring costs, add upkeep for what you own, then decide how much room you want for projects.

Should the website be in the IT budget or the marketing budget?

Split it. Hosting, domains and maintenance are running costs and belong with IT. Campaign landing pages, ads and content belong with marketing. Splitting makes it clear who decides and prevents upkeep from being cut when a campaign needs money.

Is it cheaper to pay for maintenance only when something breaks?

Sometimes, for a very simple site. For a site with a CMS, plugins or a shop, emergency hourly work tends to cost more because it happens under time pressure, often after a security issue or a failed update. A fixed plan makes the cost predictable and the updates regular.

Want a second pair of eyes on your digital costs?

Bring your list of tools and what you want to achieve next year. In a free 15-minute call we point out what looks like overlap, what upkeep is missing, and what a sensible first project would be.

Book a free 15-minute call